Albertson's in West Covina, CA did a POOR job of handling a recent product recall of Similac powdered baby formula. I tried to return a container to this Albertson's (Westfield Eastland Center).
First they told me they were not aware of the recall. IT WAS ALL OVER THE NEWS. Then they told me I was LYING, that I hadn't purchased the container there.
I told them the Similac website said to return unused portions to the place of purchase. Finally, after making me wait for half an hour and insulting me, they did give me a refund.