Albertsons

Went to go shopping walked into Albertsons. I use a handicap cart because Im disabled because of their policy digital coupons.

You have to keep your phone in your hand. Its a little bit hard to drive the car and keep the phone in your hand so I put it in the phone in my top pocket of my shirt. These this man walked up to me asked me a question about Mexican food what he should buy just an and I told them when I thought about it. .

These this man walked up to me asked me a question about Mexican food what he should buy just a and I told them when I thought about it and then I said well I dont have time Im going and I started to dry off his hand came over the back of me and grabbed my phone out of my pocket. My phone got stuck and he chugged my back And my phone came up. I started screaming and he went out the door. I follow him out the drawer there was a manager there and he goes.

Oh he went across the street and hes running that way, and then he proceeded to light a cigarette I went back in the store. I talked to another manager And I said I have to shut my phone off so he came outside with me cause he didnt want me to yell in the store and he proceeded to call my phone company to have my phone shut off. It took about 15 minutes and then the phone was off and I looked at him and I said what about insurance what I was in shock number one I said are you gonna call the police? He said no you didnt get hurt so we dont call on this.

He said you have to go to the police station by yourself and then he said well could I have your name so I gave him my name and my phone number? I said you have to have insurance I was shopping in your store. He said I dont think so. He goes.

Do you know how much stuff we get stolen out of the store and I looked at him and I said thats not my *** problem. My problem is I have an iPhone thats very expensive and I want to be compensated. He said I dont know what to tell you and he left it at that. They never called me back now.

Im afraid to go shopping so I complained about the digital coupons. I said if youre gonna have coupons at least give it dont just say it a sale dont go through the app because people are gonna start getting her and I live in a senior citizen complex so I called my manager and I told her and she said she would take care of it to announce it to the people, but Im pissed because its that happened on August 8 and nothing has been done since then I went to the police station.

The police station said they shouldve called the police and now its we will follow up on this and will let you know what happens in about a week so this coming Monday itll be a week And well see but I want but I didnt know what happens to people are starting to grab things I mean, I felt safe in the grocery store. I dont feel safe anymore.

We called the corporate office after calling our local Albertsons in our area, after trying to understand what is supposed to be the senior and disabled discount they are reported to offer the first Wednesday of the month with certain stipulations. Our local Albertsons stores in our County wasnt aware of offering, so we called the corporate office to find out what the problem was.

The rep on the service call said; we dont offer discounts to people like you.

We are waiting for a callback from the corporate office to kindly apologize for that quip and explain their policy. No one deserves to be treated like this.

Bottled water questionable source. Amarillo TX Bottled water is questionable!!!

Look at what I just uncovered about Safeway select bottled water sold at Albertsons.

The source says amirillo Texas municipal water. That's tap water. Please find EWG online that reveals just how contaminated their water supply is then DEMAND this greedy corporation sell water that's not from a known site of contaminated water. Alfartsons here's a quote for you oh what a tangled web we weave when we first practice to deceive.

Stop shopping at this unethical store. They steal by charging higher prices than the lower price on the shelf because 9 out of 10 xs there's an error in their favor of course so Im DONE SHOPPING AT THIS FILTHY STORE. Heres the info. Arsenic is off the charts in Amarillo thx according to EWG:

17 Contaminants Exceed EWGs Health Guidelines 33 TOTAL CONTAMINANTS

EXPLORE THIS UTILITY

Arsenic

Potential Effect: Cancer

Bromate

Potential Effect: Cancer for a full report go to EWG and look up Amarillo.

TX water quality for a HUGE shock, and no where on the bottle does it say reverse osmosis. Im appalled.

In 2024, I cannot recall which month, I am sure that my bank can provide me with that date. I received a text message from my bank around 5:30 AM California time asking me to confirm that I had made a purchase at Albertson.

I did not confirm it as I had not made the purchase. I am glad that I had requested that my bank text me whenever my card is being used so I can confirm the transaction. Later, I called Albertson customer support and reported it. Now, it seems that Albertson has blocked me from using their online shopping.

I cannot shop online anymore.

Here I am, an elderly 77 years old. This is abuse and they're trying to steal from an elderly person.

Ramona CA. Same with all stores in the US.

I was looking for the general public comments first.

But let's see if you reply.

Been going to this store for a year+ although for weekly family shopping we go to Aldi's. Better prices and don't have to deal with the membership crap.

We needed to pick up several items, it was 5 o'clock so we oten go to Albertson's at such time, spend ~$40 and do so to maybe get a cold French bread for free. (You know the display saying If it's is cold between 4-7 it's Free.) and get it free. Aldi is on the next block.

This time we check out, the person asked, "Well did you check with the bakery for a warm one?".

We're standing there like fools, everyone in line watching. (You know what we mean.)

Said Forget it, almost left the other items.

The sign does not say, "BTW if it's cold leave the line and go check with the bakery."

Manager was nice, we think, but clueless. Made it clear that the bakery is to be checked for a hot loaf.

We're not doing that again.

Let's see if you get it.

I just called Safeway#1883, 103 American Canyon Road, American Canyon, CA 94503 7**-**9-5150 customer service, to ask where I could return containers to get back my California container deposits. I had seen a sign by the entrance saying that there was such a facility on Broadway in American Canyon but hadn't written down its name or exact address as I did not have a pen with me.

The person who answered the phone said, 'We don't do that,' and suggested I call another Safeway store. But of course, all your stores use an outside vendor to accept container returns.

I asked her to look it up or look at the sign, but she said she didn't know, wished me a good day, and hung up on me. This is unacceptable customer service, and I am considering a complaint to the state about how they're allowing stores to pay a fee to get out of accepting returns is working.

12-13-24 I placed a $249.00 order for delivery. I was waiting for it to come at 145 pm because it's said it was 3 mins away, 15 mins pass and it said delivered with a picture of someone else door.

Right away got on chat and with all the sorry reschedule for the morning. Long story short today is 01/08/25 and I'm still waiting on refund. I have talked on the phone chatted at least 30 times always being told 3 to 7 days and it will be there it was pushed through on the 15,16,23,24,30 so 7 days from the last *** I was told and nothing.

I have two small children at home at 249 at Xmas and new years was hard not to have. Albertson customer service online order is a joke and the reps need better training

Springfield store on Main Street is being managed poorly. - it is dirty and below company standards.

I did not buy the items I wanted to buy due to the condition of the store.

The deli counter - including hot foods and two workers with beard covers (just standing there with no customers) were covered in blackflies. I asked why there were so many flies, they responded that the manager doesnt do anything about it even though they complained to him several times.

No one is buying deli foods in that store!

I wanted to purchase baby back ribs, but instead I turned away in disgust - flies buzzing around and landing on counter, signs, employees.

I approached the store manager, his response was well, we are doing blah blah blah blah blah blah blah about it.

The very young man did not mind that there were no customers in the deli department with three employees just standing around during lunch hour.

Produce in the store was not pleasing to the eye.

Grapes were displayed everywhere on sale - I bought several.

Unfortunately tomatoes were difficult to find - displayed in two tiny sections in the front and the back of the produce department , the ones I did find were squishy and not up to my standards - I did not buy any.

Meat Loaf situation: Huge difference between two stores. the meatloaf in Albertsons on 30th Ave. and Amazon is always properly prepared.

It is cooked at the correct temperature per instructions. it is not the case in the Springfield store. the meatloaf is burnt on the outside and slightly overcooked inside. In order for that to happen the oven must be turned on late and a higher temperature and the meatloaf is not taken out at the required time - reason for that is pure carelessness.

My husband purchased meatloaf from that store on three occasions - all three were pretty burned. To be fair I request refund for one of the meatloaves, as we did eat all three.

We have bought a house in Springfield and moved from Eugene to Springfield about a month ago.

The Albertsons store on 30th Ave. in Eugene is completely different to the store in Springfield.

The deli department in Eugene is always full of people, there is always a line during lunch hour, they follow instructions on how to cook/fry/bake/broil food sold.

This Springfield Albertsons store is below your company standards! You must do something about it youre losing customers!