Jairen Rmu
map-marker Lake Havasu City, Arizona

Terrible Managers

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Grocery manager harassment bullying employees many months now, its Hostile at work environment hard going to work going to be slur on the staff" it's Not a good work environment. Manager harassment bullying employees couple months now, its Hostile work environment hard gong to work going to be slur on the staff" it's Not a good work environment. They have a hard time keeping anyone employed longer than a few months by Bullying from Managers. But good paying job.
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Resolved
Christopher B Crn

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Verified Reviewer

Resolved: The food you provide for the food bank

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I receive food from the food bank so at Albertsons or Vons you could buy a bag of groceries for the food Bank and hopefully the money the food bank will be our shop at Albertsons or Vons because they know what people need. Thank you for your donation. Albertsons do you really need a piece of paper for manufactures coupon if you just put a sign for instant rebate on manufacture coupon
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Frank C Iaq

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Verified Reviewer
| map-marker Mariac, Auvergne-Rhône-Alpes

Customer service

Albertsons on nevada st in spokane wash pharmacy window still only open. Mabe. 40 % of the time. If even that. Closest entrance to pharmacy permanently closed. Seinor have to go to furthest entrance to store to access pharmacy. So let's open Closest entrance. An keep pharmacy window. Open daily like it s supposed to be this has Been a real problem sence coved years now. Very inconvenient for Albertsons customers
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Pros:
  • Albertsons is great
Cons:
  • Open pharmacy drive threw

Preferred solution: A pharmacy window that s open like it's supposed to be. An also entrance closest to pharmacy open instead of permanently closed

User's recommendation: Might want to find new pharmacy

Henry W Vsp

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Verified Reviewer

Bad behavior from the general manager in the Alber

No one seems to know how to use the United Healthcare rewards card. I explained to the cashier that last week I purchased groceries in the same Albertsons store two times and didn't experience any problems.

They called the general manager out, and he indicated that he never knew this type of rewards card. Also, he is very impatient and rude. He kept saying he didn't have time for me. This was a very bad experience with this General Manager in Albertsons (1268 Madera Rd, Simi Valley, CA 93065) market.

His name is Fernando, but I don't know his last name. Apparently he is very discriminating Asian and said a few things are not acceptable. However, on my way out after paying the cashier with my B of A Visa card, another store worker named Nigel Morgan at the self-checkout is insisting on helping me and patiently to figure out how to use the United Healthcare rewards card in the Albertsons grocery store. He later figured out how to use the rewards card.

I commended him for the effort and patience to help the customer. Albertsons needs these types of employees to service their customers.

The snobby general manager needs to be reprimanded for his bad behavior and attitude. Certainly he doesn't know what is going on within the store and how to deal with the new rewards card system.

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Preferred solution: Apology

Anonymous
map-marker Chino Hills, California

Food Poisoning from Expired products.

Jan 14, 24 I bought signature select 24 ounce spinach dip, everyone that ate it got sick. We looked at the expiration date and it was December 25, 2023. Three weeks after the expiration date! This is the second time I was sold rotten food from this store. The last time was salmon that smelled rancid and had dark spots on it which I had to throw away. I dont understand how the butcher could even sell that sticky smelly piece of rotting salmon, This is a matter of health and public safety not just customer dissatisfaction.
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User's recommendation: Do not shop here.

Kate W Rvw

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Verified Buyer
|

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Incorrectly charged for propane

Albertsons - Incorrectly charged for propane
Hello, I was staying in Albuquerque for the balloon fiesta. I shopped on Sunday 15th October for food. On my return to the UK , I reviewed my expenditure and found I had been charged $21.99 for "propane exchange". I don't know why this charge was made. I would appreciate a refund. My total bill was $73.60 and I paid on a credit card. Shop address 12201 Academy Road Albuquerque NM87111store939, cashier 0066 transaction 9349 Sunday October 15, 2023 10:22AM.
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Loss:
$22

Preferred solution: Full refund

User's recommendation: Check your receipt before leaving the store

Anonymous
map-marker Albuquerque, New Mexico

Online issues...I can not walk, I am not able to cash in my gift cards . Your online ordering the gift card. There for I'm goigng to lose the $75 gift cards.

I can not pay on line purchase with my gift cards and I can't go into the store to pay, I am disabled. I
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Meryl Vus
map-marker El Segundo, California

Complaint with store director

This is in regards to store # 0758

I have witnessed on several occasions the new store director Tamera Gibson behave unprofessionally towards her employees.

Today I witnessed the worst behavior to date from her. At approximately 7:50 AM Pacific standard time, The bathrooms were flooding with sewer water and it was approximately 5-10 feet in diameter and growing by the second.

and Almost reaching the Starbucks and registers. The employee who saw it immediately stopped bagging groceries and jumped on safety protocol (blocking the area off with carts and placing wet floor signs) and started to place the white absorbent powder down to contain the hazardous water . The employee started to pour the white powder down, got a little bit down on the floor, and Tamara came running yelling at him, telling him he was doing it wrong, he wasnt following the correct protocol . Instead of helping him, she continued to belittle him and yell and then left without following up or helping.

She told him that she just paid $6000 to have all of the floors waxed and he was ruining her floor. Another manger , Greg (ASD) was then left to clean it up. I have been shopping at this grocery store for the past 45 years and have never experienced seeing something of this kind of behavior from a person of management caliber.

I along with other patrons have witnessed , this poor behavior from Tamara against this particular employee. She appears to be homophobic towards him and very mean and disrespectful ever since she has taken over as store Director a few months ago.

She is this way to other employees as well and customers are noticing and will not be quiet about it anymore. Others have said that this has been reported.

Todays interaction was all recorded by many as Im sure you will see it if reviewed on in store surveillance.

This needs to be addressed as it is unacceptable behavior.

Work should be a safe environment. I along with others Who witness her constant harassment of her employees, are disgusted by it, and will not stand for it any more.

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1 comment
Guest

Contact regional manager or corporate.

Kate W Rvw

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Verified Reviewer
| map-marker Manchester, England

Albertsons web site is not accessible from the UK and I cannot contact Albertsons Customer Care.

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I have tried to complain about an overcharge using Albertsonsmarket.com,albertsonscustomercare@***.com and I am not able to access any Albertsons site. Is this because I am in the UK? How am I supposed to tell you about being charged for an item I did not buy? How do I progress obtaining a refund?
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Payal Xal

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Verified Reviewer
| map-marker Hillsboro, Oregon

Past expiration date

Expiation date of chicken is today. I want either a replacement ASAP with an expiration date 3 to 4 days out or I will not pay for this. My order number is 7661****. Sandra chalmers 6886 ne vinings way 2417, hillsboro, Oregon
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User's recommendation: Beware

Barbara L P

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Verified Reviewer
| map-marker Oro Valley, Arizona

Refunds

Not receiving 3 refunds complaints started 2 weeks ago? Every time they overcharge I spend a minimum of 45 minutes arguing with them. What I am saying is not important, them not refunding is the complete and total issue.
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User's recommendation: Look at your bill invoice. Overcharging

Susana J Usm
map-marker Doylestown, Pennsylvania

Private retirement benefit information

Didnt get to talk to a representative. Was on hold for 30 minutes. Would like to talk to someone in person . What do I need to do ? I am retiring the next year , was mailed a letter about my private benefit information. I use to work for Albertsons 2005 . I no longer work with the company. This letter shows me money is owed to me . I would like to collect it .
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Anonymous
map-marker Corvallis, Oregon

Albertsons immediately took action and investigated the charges. Within days after being notified that they cleared me of responsibility, I received full refund. Great Customer Service

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I shop at Safeway in Washington State. I entered a 30 trial FreshPass for grocery delivery and during the trial period I opted out before the trial period ended.

My loyalty account is tied to my email address rosebudj30@***.com and my phone number (772-359-****). I have established with the customer support help line that I do not have FreshPass on my account and if I order delivery, I pay the delivery fee. But, in the months of September and October, 2023, Albertsons has charged $12.99 each month to my checking account.

I have established with FreshPass Customer Service that I do not have another email account or another phone number but thats where everything bogs down.

Ive been told that unless I can provide more information they cannot find why I am being billed and they cannot refund or stop the charges to my bank account.

it is clear to me there must be a way to resolve this problem. My talking to FreshPass customer service, to a different person each time, isnt working and my problem apparently goes beyond normal.

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Sanad Svs
map-marker Philadelphia, Pennsylvania

Drug usuage accusations

Updated by user Nov 03, 2023

I have medical issues which cause my feet pain and numbness, had a brain hematoma and dentures, all of which the director sent me home (losing 7 hours of pay), because he felt I was high or drunk! I supplied all doctor notes and medical issues to him today! He told me...

Original review Oct 27, 2023
Manager/director of store accused me of being on drugs/alcohol! This is the 2nd time!

They sent me home, and thus losing income! Just a note about my physical impairments which I told them! I have neuropathy which my feet become numb (causing imbalance at times) and they said I was staggering, as IF drunk or on drugs! I have false teeth, which make me sometime slur and pronounced words come out strangely!

They took this as slit speech! Being tired due to personal issues-I still performed my duties! They sent me home on a 6 hour shift while I was only 2 hours into it! This is the 2nd time!

I suffer from PTSD, from a personal matter, and it was explained to them! Please NOTE: I do not do drugs or alcohol!! I think I should be at the very least compensated for my missing hours and this sort of behavior need reprimanded immediately! The store is in roxborough and the director/manager is Steve!

This is totally unfair and very humiliating in front of my co-employees!! I have no problem proving all the above per my doctors and I am prepared to bring suit if this conduct doesnt go away fast!

Please help me resolve this issue as its financially and emotionally very distraught towards me!! I do not want to peruse any legal grounds!
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Anonymous

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Verified Buyer
| map-marker Murrieta, California

File a complaint

Albertsons - File a complaint
I purchased once again 2 liter bottles of 7up at Albertsons on California oaks rd murrieta ca 92562 and the UPC code 0780******** taste like ammonia oncce again I would like someone to check on the bottles this is now the second time I have had bad product I would like something else rather than a coupon for free 12 pack I am very disappointed in a product I have been drinking for over 40 years sad to see quality control not getting this on time.
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User's recommendation: Check the product if it taste like ammonia then don’t drink it

Shehryar S Mib

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Verified Buyer
|

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Verified Reviewer

Facing withdraw problem.

Albertsons - Facing withdraw problem.
Albertsons - Facing withdraw problem. - Image 2
I want to know about my withdraw!amount... is under review from the last 24 hours people are saying its scameed with investors. I want to know how much reality in this thing. Please guide me.
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Loss:
$230

Preferred solution: I'm investor of albertsons mall but I haven’t received my payments.

User's recommendation: This platform not good for investors

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