4 comments

On 8/26/17 appox 9pm my daughter went into the Albersons at 7400 Oakmont Dr and was accussed of not paying fora 6 pack of water. She was then followed to her car.

While she was placing her item in the car she turned around to a man staning behind her. He then aske her did she pay for her item and she told "yes" he then proceeded to say that he didnt see how that was possible because she was in and out too quickly. After she showed him the receipt he let her go. I called the store to ask why did he feel that she didn't pay and after many unacceptable reasons he then told me that it happens all the time at the store and he let it get the best of him.

Which for me is still an unacceptable because now its an assumption. After speaking with Barry,I sent an email through the website in which Mike the store mangaer contatced me. I told him my concern and he told me he would speak with his employee, watch the video and call me back.He ever returned the call so I called him in which he told me that Barry was just doing his job and that they ask for receipts. I've shooped at Albertons for over 15 years and have NEVER been asked to show my reciept.

My biggest concern was that a grown man followed my daughter to her car at night for no reason! How do you explain to your daughter why she was approached when she didn't do anything wrong.??

Reason of review: Harassment.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Sep 04, 2017.
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Anonymous
#1579705

He should "Get A Life" and stop hassling innocent customers.

Anonymous
#1465987

Unfortunately, loss prevention at my store are not allowed to approach someone they think has stolen something until that person leaves the store. Because it's not considered "theft" until they're outside. They usually run after people outside.

Anonymous
#1366397

He should have stopped her at the store exit, and not followed a young girl all the way to her car. But it is the job of loss prevention to question someone, if they believe they might have stolen something.

Teleishaj
to Anonymous #1380071

1) He wasn't loss prevention and 2) In his own words, " it happened at the store often and he let is get to him".

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