Albertsons - Incompetent pharmacist savon on Royal Ave. Eugene OR
I have been going to this pharmacy for over 3 years and have taken a lot out of this rude, angry, incompetent pharmacist, but this particular day enough was enough. I went up to get my prescription as the automated call came in and I was waiting for my Lyrica to be refilled and increased.
We went through hoops with the insurance and with my incredible luck I get Mr. Friendly at the counter (Yayy me) He tells me that every ten years they put every RX back if we do not pick them up. I show him on my phone that I just got the call that morning he said he did not care and it was not his problem I would have to start the process again with my doctor and the insurance. I had it, I told him he was a Jacka** and his supervisor was there and I told his supervisor that his employee was a jacka** and did not know how to treat customers.
To top it off, he is still there I call today because AGAIN I get a call after I had my RX transferred to Bi-Mart and the thing kept answering the phone and he kept putting me on hold. Once I was on hold for 20 minutes, after that I called and he kept hanging up on me so I kept redialing. Now, how old are we...this fat incompetent pharmacist is rude, will not tell you if the medication will give you any side effects. You ask him a question he tells you call your doctor.
Apparently, he is not bright enough to answer any questions.
HMMMM Albertsons smart move on having him there. Pharmacist who is either RACIST OR *** OR BOTH!!!!
Reason of review: Poor customer service.
Preferred solution: pharmacist apologize and take diversity training.
Albertsons Cons: Poor customer service, Pharmacist.
Location: Eugene, Oregon
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
What Business is it to the Clerks how much Bread And Milk I buy and other items isn't that what its there for to sell and they Short Change You